DELIVERIES

HOW DO WE CARRY OUT DELIVERIES?

Once you have registered as a customer and selected the items you want to buy, you must indicate one of the available payment methods to process the order:

Transport company:

The delivery of your order will be made using the transport company GLS or SEUR.

Shipping costs 

Shipping costs are included on the invoice.

Free delivery to the Spanish mainland and Portugal for orders over €49.

Free delivery to France.

For other destinations, please check our shipping costs.

Delivery Time:

1. Mainland Spain, Canary Islands, Balearic Islands, Ceuta and Melilla and Portugal:
 The estimated delivery time is 1-5 days from the date you placed the order. For orders placed on Fridays after 13:00, or on a day prior to a public holiday, the delivery time will be counted from the following Monday, or from the day after the holiday.

2. Other shipping areas: Within the EU, the delivery time is from 5 to 7 calendar days from the date of the order. 

In the event that you place an order outside the European Union, you may be charged customs tax and/or transportation fees upon its arrival to the destination country. These charges must be paid by the customer. Delivery time may increase for these destinations outside the EU.

Support:

For any questions about your order you can email us at: international@silbon.es

Availability:

All orders are subject to stock availability. In the event that we are unable to deliver a product to you for any reason, we reserve the right to notify you of this by email and offer you similar articles as replacement. If you do not wish to continue with the order for said substitute items, we will reimburse you for the amount paid.

SHIPPING COSTS

Mainland Spain: from €3.90* if the order is under €49 (including Portugal)

Balearic Islands: €10

To ship to other destinations, please consult the following table:

Europe Zone I

Germany, Austria, Belgium, the Netherlands, Italy, Luxembourg, England, Ireland, the Czech Republic and Poland

5,95 €

Europe Zone II and Canary Islands

Denmark, Slovakia, Slovenia, Switzerland and the Canary Islands

20.00 €

Europe Zone III, Ceuta and Melilla

Bosnia, Bulgaria, Croatia, Finland, Hungary, Latvia, Lithuania, Norway, Romania, Serbia, Sweden, Ceuta and Melilla

30.00 €

Europe Zone IV

Albania, Cyprus, Greece, Iceland, Faroe Islands, Malta, Macedonia and Montenegro

50.00 €

America

Mexico, USA and Canadá

30.00 €

Others

Argentina, Australia, Brazil, Chile, China, Colombia, Japan, Mexico, Turkey and Uruguay

65.00 €

* The return of the garments does not constitute the reimbursement of these expenses.

Customs expenses are not included in the shipping costs and shall be borne by the customer.

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